Downtime can be a good time to prepare for what’s next. Yet making sure customers know what to expect is your top priority.
Your office may be closed and your warehouse may have had to stop shipping, but your customers are still seeking information.
Does your website contain the latest information about:
- When you hope to re-open
- Virtual services you’re offering
- Shipping policies and/or expected delays
- How you’re supporting your employees
- Ways employees are social distancing